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Memphis
Total calls: 1,169
Telephone consultations: 290
Face-to-face assessments: 879
Diverted from hospitalization: 66%
Referral source satisfaction: 100%
Parent satisfaction: 90%
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|
Upper Cumberland
Total calls: 538
Telephone consultations: 154
Face-to-face assessments: 384
Diverted from hospitalization: 66%
Referral source satisfaction: 100%
Parent satisfaction: 94%
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|
Rural West
Total calls: 873
Telephone consultations: 286
Face-to-face assessments: 587
Diverted from hospitalization: 73%
Referral source satisfaction: 97%
Parent satisfaction: 95%
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|
Southeast
Total calls: 1,311
Telephone consultations: 358
Face-to-face assessments: 953
Diverted from hospitalization: 61%
Referral source satisfaction: 97%
Parent satisfaction: 91%
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|
Rural Middle
Total calls: 1,375
Telephone consultations: 358
Face-to-face assessments: 1,017
Diverted from hospitalization: 72%
Referral source satisfaction: 93%
Parent satisfaction: 93%
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|
Knoxville
Total calls: 2,040
Telephone consultations: 647
Face-to-face assessments: 1,393
Diverted from hospitalization: 70%
Referral source satisfaction: 96%
Parent satisfaction: 95%
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|
Nashville
Total calls: 1,632
Telephone consultations: 474
Face-to-face assessments: 1,158
Diverted from hospitalization: 61%
Referral source satisfaction: 100%
Parent satisfaction: 89%
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|
Northeast
Total calls: 589
Telephone consultations: 128
Face-to-face assessments: 461
Diverted from hospitalization: 62%
Referral source satisfaction: 94%
Parent satisfaction: 95%
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